MyCigara Reviews

Love this company for my vapes
Great deals great customer service, had a small problem that was resolved on the same day
If they get the banana crystal pro in it would be 10 stars

Excellent customer service

Absolutely faultless
Had a few issues and handled in a professional manor
Definitely use again

Always happy to help with customer queries,resolved efficiently.orders arrive promptly and most of all,great prices!!carol brown

Had a little problem but resolved really quickly. Great communication.

I had a delivery issue and Rob from their customer service team was straight on it and resolved the issue in a friendly, quick and helpful way. Thank you Rob. From a loyal customer. This experience means I will return despite the delivery issue.

I've been using MyCigara for vape supplies for a while now. There was a problem with a device in my last order becoming faulty after a short time. I contacted Customer Service and sent details of the problem. Rob in that department was quick and helpful, arranging a replacement product which was delivered within a couple of days with no fuss.
The only downside for me is that they do not yet supply the Elf Mate Refillable Pods which means I can't buy all my supplies in one place!

Rob at mycigara was amazing. I had an issue which was really stressing me and he made it a much more easier journey for me. Great customer skills and resolution to my problem. Ske crystal bars, blueberry peach ice are amazing too. Thank you for your help.

Received my order in a few days, very fast response to a question I had and dealt with it promptly, will order again, nice and easy service, thanks rob ?

Top customer service and fast replies when I messaged them about a faulty product (no fault of there own, manufacturing error)
Problem resolved immediately so great customer service.

Fast deliveries and a great range of products!
I will continue to use them as my go to places for vapes!

This company is amazing.

I have been using this company for about a year and get an order every month. Get great discounts, good value for money, good quality vapes and very friendly.

The customer service team have been exceptional when dealing with an issue I occurred with the courier company on my last order. Fast, friendly response and resolved with delivery compensation.

I will only buy my vapes from here and recommend this site to all my friends that vape and they love the variety this site has to offer.

Absolutely appalling service, bought 10 disposable vapes 5 didn't work. Rude people, unhelpful, will never buy from this awful company again.

This online business seems a lot like fraud to me. They have charged my credit card and after 3 working days of ordering, the items have not been even shipped yet. I contacted their customer support which is supposed to respond within 24 hours and it has been 48 hours without any response. I am going to wait for another day then I reporting this to the bank as fraud because it is surely what it seems like. Avoid at all costs.

I ordered 5 elf bars.

However I was sent 3 vape liquids.

Im not impressed.

First time ordering from this company and will be the last.

Avoid, you’re better off going to a vape shop.

At least then you can get what you’ve paid for.

Returns resisted by illegal insistence upon at customer expense, further deterred by threat of loss etc. if not returned using most expensive postal services.
Competitive pricing and customer satisfaction not found at mycigara, thousands of better options for online sales, go elsewhere